In order to take full advantage of our support system, we highly recommend the Support Center link on the left side of this page; however, if you would prefer to send an email with your question directly to Ciphertex Technical Support, click here, or address an email to us at tech-support@ciphertex.com. Please be sure to include the model of your Ciphertex equipment, the serial number, and your complete contact information, along with the nature of the issue.